CIN: U63120BR2026PTC086465
Notifications Policy
Ventranexa Private Limited · Kishanganj, Bihar, India
LAST UPDATED: 24 SEPTEMBER 2026
This Notifications Policy describes the categories of service, transactional, and promotional communications sent by Ventranexa Private Limited to registered merchants and users of the Ventranexa Retailer application.
10.1 Operational & Order Milestone Alerts
Transactional notifications essential for order fulfillment include:
Order successfully placed
Order received
Order accepted
Order processing
Order packed
Order dispatched
Order out for delivery
Order delivered
Order cancelled
Order returned
Refund / payment status
Order-related issues & logistics advisories
10.2 Security & Account Status Notices
Account verification & business KYC approval
Login / security alerts & new device sign-ins
Profile & business address updates
Important account information & compliance reminders
Service updates & system maintenance announcements
10.3 Loyalty & Reward Balance Updates
Purchase points earned on eligible orders
Reward points balance summaries
Reward eligibility milestones
Reward gift availability & catalog drops
Reward redemption confirmations
Reward-related program terms updates
10.4 Delivery Channels & Notification Preferences
Notifications may be transmitted via in-app push messages, registered SMS gateways, WhatsApp business API, or official email. Merchants can customize non-transactional marketing alert preferences within the mobile application settings.
Official Statutory Records
VENTRANEXA PRIVATE LIMITED
CIN: U63120BR2026PTC086465
Business Nature
B2B FMCG & Grocery Digital Platform
Mobile App: Ventranexa Retailer
Registered Office
Kishanganj, Bihar, India
Working Hours: 9 hours per day (Mon–Sat)
Security & Anti-Fraud AdvisoryVentranexa customer support or delivery personnel will never ask you to disclose OTPs, UPI PINs, ATM PINs, card PINs, or bank passwords. Please do not share sensitive credentials with anyone.